Privacy Policy
Piulelife (“we”, “us”, “our”) operates the website available at piulelife.com (the “Site”). This Privacy Policy explains how we collect, use, store, share and protect your personal information when you visit our website, place an order, or interact with our services.
1. Information We Collect
We collect information you voluntarily provide to us:
- Contact information: your name, email address, phone number, shipping and billing address when you create an account or place an order.
- Order‑related information: product preferences, order history, payment related details. We do not store your full credit card numbers; payment processing is handled by secure third‑party payment providers.
- Communications: emails, messages or feedback you send to our customer support team.
We also automatically collect certain data when you browse our site:
- IP address, browser type, device information, pages viewed, time spent on pages, referring website, and shopping‑behavior data via cookies and similar tracking technologies.
2. How We Use Your Information
We use collected personal data for the following purposes:
- Process, fulfill and ship your orders, handle payments, update you with order status and tracking information.
- Provide customer service, respond to your questions, complaints and support requests.
- Send order‑related notifications. You may opt‑out of marketing emails at any time using the unsubscribe link inside each email.
- Improve our website, products and user experience through site‑usage analytics.
- Prevent fraud, secure our website and comply with legal obligations.
3. Cookies
Our site uses cookies and similar tracking tools. Cookies are small text files stored on your device. They help us remember your preferences, analyze site traffic and support shopping‑cart functions.
You can manage or disable cookies in your browser settings, but disabling cookies may affect some functions of our website.
4. Sharing Your Personal Information
We will not sell your personal information to third‑parties for marketing purposes.
We may share your data only with trusted service providers necessary to run our business:
- Shopify: our e‑commerce platform host.
- Payment processors such as PayPal to complete payment transactions.
- Shipping & logistics providers for delivery of your purchased goods.
- Law‑enforcement bodies: when required by law, court order or legal regulation.
All third‑party service providers are required to keep your data secure and only use it for assigned services.
5. Data Security
We take reasonable technical and organizational steps to protect your personal information against unauthorized access, loss or misuse. However, no internet transmission or electronic storage method is 100% secure. We cannot guarantee absolute security of your data.
6. Your Rights
Depending on your location, you may have rights including:
- Request access to the personal data we hold about you.
- Request correction of inaccurate personal information.
- Request deletion of your personal data.
- Object to or restrict certain data‑processing activities.
To exercise these rights, please contact us via support@piulelife.com.
7. Children’s Privacy
Our website is intended for general‑audience customers. We do not knowingly collect personal information from children under 13 years old. If you believe we have received data from a child, please reach out so we can remove it.
8. Changes To This Privacy Policy
We reserve the right to update this Privacy Policy. Any revisions will be posted on this page with updated effective date. Continued use of our website after changes means you accept the revised policy.
9. Contact Us
If you have any questions regarding this Privacy Policy, please get in touch:
Email: support@piulelife.com